Frequently Asked Questions
Everything you need to know about your Aeroe gear and orders.
What is the average shipping time for orders?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
Do you offer a warranty on your sports equipment?
Yes, all Aeroe products come with a 12-month limited warranty covering manufacturing defects and material failures under normal use conditions.
What is your return policy for apparel and gear?
We offer a 30-day return window for all unused items in their original packaging. Please ensure tags are attached for a full refund or exchange.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
Are your materials sustainably sourced?
Aeroe is committed to performance and planet. We use recycled polyester and eco-friendly dyes in 80% of our current sports apparel collection.